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Inner Circle University

 

 

2008 Summer SCHEDULE

 

 


 
   

In-Person Training

  

June 27-28 “More Sales, More Profit” Sales Training – Sugar Land, TX

 

Great for technicians, and office staff!  Two day training on the 7 Step Sales System.

 

Day 1: How to Make More Up-sells (the Most Profitable Sale Ever Made), The 7 Step Sales System Step-by-Step.

 

Day 2: Complete day of ROLE PLAYING! Attendees will PRACTICE and PERFECT with Howard as the Coach ALL DAY LONG!!!

 

Click Here for More Details on this Seminar!  

  

Pricing: $297.00pp - Register Now -

Inner Circle: $148.50pp

Knights and ICU Members: 2 Attendees No Charge

 

August 4-6 “Inspirational Leadership” Training – Pensacola, Beach FL

 

Discover how to get your employees to do WHAT you want them to do WHEN you want them to do it! Half Days 8:00am to 12:00noon Monday August 4th, Tuesday August 5th, and Wednesday August 6th. Learn Howard’s proven techniques for Inspirational Leadership.

 

Monday August 4th: 1. How to Find the Absolute Best People. Hiring Procedures. Orientation System

 

Tuesday August 5th:  Training Systems, Job Descriptions, Policies Procedures

 

Wednesday August 6th: Coaching, Disciplinary Systems, How to Fire Someone and Still be Best Friends. Building Community in Your Business.

 

Pricing: $495.00pp - Register Now -

Inner Circle: $247.50pp 

Knights and ICU Members: 2 Attendees No Charge

  

  

Inner Circle University Online Training

 

ð       “More Sales More Profit” Sales Training

 

Every Monday for 9 Weeks -Starts Monday June 2nd

 

Includes ALL materials needed to complete each session.

 

Mondays 4:00pm CENTRAL (if your employee “gets done early” because they didn’t sell much, this is a PERFECT way to “keep them busy” for an hour!)

 

This course will take you and your technicians and phone staff through each step of the 7 step sales system, up-sells, and overcoming sales challenges. You and they will learn each of the scripts word for word and have an opportunity to practice and perfect the

scripts. You will learn what to do when the client gets “off track”, and how to close the sale at the highest prices.

 

June 02:  How to Make More Upsells. In this session, we will “flesh out” the steps to making the upsell. We already know that it is “the most profitable sale ever made”. You will learn several methods for making the sale and you and your staff will set upsell goals that you will track throughout the next 9 weeks.

 

June 09: Step 1 of the “7 Step Sales System” Process: Referred By. Making the MOST of the Referral Source Information and How to Track it. Learn the most powerful things to ask about the referring party and how to use it to a mutual advantage. Practice the script this week. Find out what to do if they don’t know how they were referred or what ad they saw. Discover how to handle this opening if they “just want a price”. ** You will also begin the process of counting your calls and tracking closing ratios this week. We will show you exactly how.

 

June 16: Step 2 of the “7 Step Sales System” Connecting with the Caller’s “Emotional State”. Unfortunately the carpet cleaning industry suffers from low priced, untrained competitors. In this session, you and your staff will learn how to turn this into your BIGGEST advantage. Learn how to connect in the right way – without being negative – while setting the stage for making your case. *You will also report on your up-sell and tracking process.

 

June 23: Step 3 of the 7 Step Sales Process Establishing Credibility. In this session, you will learn exactly how to formulate YOUR UNIQUE AND MOST POWERFUL Message that sets you apart from ALL of your competitors. Over the next week, you will craft your message and report it. Over the next several weeks you will practice your message. Tracking of upsells and closing rates continues.

 

June 30: Step 4 of the “7 Step Sales System” Perceived Problems. In this session, you will learn what questions to ask and how to find your caller’s “hot buttons”. Practice your five point marketing message, review your upsells, and closing rates.

 

July 07: Step 5 of the “7 Step Sales System” Providing the Solution. In this session, you will find out how to use the information that your caller gave you in Step 4 to allow them to “sell themselves”. You will learn proven phrases to use to get your caller saying “yes” all the way through the sale! Review: Perceived Problem Interview Questions, Your Unique 5 Point Marketing Message, Upsells, Closing Rates.

 

July 14: Step 6 of the “7 Step Sales System” Quoting the Investment. In this session, you will learn the BEST way to quote the “price” and the right words to say (and not to say). Review Providing the Solution, Perceived Problems, Your Unique 5 Point Message, Closing Rates, and Upsells.

 

July 21: Step 7 of the “7 Step Sales System” Overcoming Objections. You will learn how to overcome “price objections” and other objections. How to determine whether something “went wrong” during the process and how to implement the 4 best ways to overcoming objections. Review Quoting the Investment, Providing the Solution, Perceived Problems, Your Unique 5 Point Message, Closing Rates, and Upsells.

 

July 28: Putting It All Together. At this point, you have learned the entire “Sales 101” Course. You will now double check to make sure you know each and every step and that you are implementing it each and every time. Review and compare your upsells and closing rates.

 

Pricing: $297.00pp - Register Now -

Inner Circle: $148.50 Unlimited attendees

Knights and ICU Members: Unlimited attendees No Charge

 

 

ð       “Phenomenal Profits!” Marketing System Training

 

Every Tuesday for 7 Weeks (not on Super Producer Nights) - Starts June 3rd

 

Includes ALL materials needed to complete each session.

 

Tuesdays 6:00pm CENTRAL (This is a perfect course for those of you who are “Failing To Implement” your marketing programs and those of you who need the “detailed, step-by-step” treatment! Maybe you just “missed” some of the details along the way.)

 

June 03: Developing Your UEP (Unique Experience Proposition). Using the 5 Point Marketing Message, you will discover how to personalize it and make it uniquely yours.

In this session, you will learn how to have THE MOST Powerful Message in the Industry. You will also learn how to use the “How to Select Brochure”.

 

June 10: The Follow Up Marketing System Part I: The Client Survey. In this session, you will learn exactly how to use the Client Survey. Learn each part and the significance of it. Find out how to use the information once you get it back. Report and tweak your 5 Point Marketing Message.

 

June 17: No Class. Inner Circle Super Producer Teleconference.

 

June 24: The Referral Reward Program. Learn how the referral reward program works. Find out why you should use it exactly as it is designed. How to use the referral reward certificate. Learn how to track referrals properly. Learn how redeem and track

referral certificates. Practice your 5 Point Marketing Message. Review Client Survey results. *Track number of referrals this week.

 

July 01: Client Attraction Systems. In this session, you will discover WHY and HOW to use the Free Trial Offer, $50.00 Gift Card, and other lead generation tools. Also learn the PHENOMENAL value of “2 Step” Marketing and the process of “Customer Attraction” to “Client Ascension”.

 

 July 08: Client Base Marketing Part II: Newsletter Marketing. Learn how and why using the RIGHT newsletter is key to “Mercedes Client” Marketing. You will print and mail your first newsletter. Practice your 5 Point Marketing Message, Count your referrals. Track Leads.

 

July 15: No Class. Inner Circle Super Producer Teleconference.

 

July 22: Thank You Letter. What kind of Thank You Letter or Card should you use? What should be inside? Practice your 5 Point Marketing Message, Count your referrals. Track Leads. Implement or change Thank You Letter.

 

July 29: Reminder Letter. What’s the best Reminder Letter? How often should you send it? Should there be an offer? Practice your 5 Point Marketing Message, Count your referrals. Track Leads. Implement or change Reminder Letter. Course wrap up.

 

Pricing: $297.00pp - Register Now -

Inner Circle: $148.50 Unlimited attendees

Knights and ICU Members: Unlimited attendees No Charge

 

 

ð       The "Inspirational Leadership” Online Training Course

Discover how to get your employees to do WHAT you want them to do WHEN you want them to do it!

 

Includes ALL materials needed to complete each session.

 

Wednesdays 4:00pm CENTRAL  

 

June 04: How to Find and Hire the Absolute Best People. Process through the various ways of finding the right fit for your organization. Learn how to interview and how to make sure you make a good hire.

 

June 11: Leadership Principles: Get Your Employees On Board with the Mission.  Learn proven leadership concepts that you can use every day. Settle on a mission, get it printed and implemented.

 

June 18: How to Hold Powerful Company Meetings. You will learn what meetings to have. How to structure them and many ways to keep them positive and on track.

 

June 25: Coaching and Discipline Systems. What to do when your employees miss the mark.

 

July 02: Technician Training Systems. Step-by-step training from a “green” new hire to getting the highest prices in 40 days or less!

 

July 09: How to Develop Systems in Your Business. Learn how to write policies, procedures, and job descriptions. 

 

July 16: Compensation Plans that Work. Evaluate your compensation plans and look at ways to get more production and more sales.

 

Pricing: $297.00pp - Register Now -

Inner Circle: $148.50 Unlimited attendees

Knights and ICU Members: Unlimited attendees No Charge