How to Get Your Employees to Do WHAT You Want, WHEN You Want It, and HOW You Want It…

And have them LOVE you for it!

Dear Friend,

Your employees can be your greatest asset or your biggest nightmare.

Managing others can be one of the most challenging and difficult things you ever face. In fact, some cleaning and restoration professionals have given up on finding “good people” and chained themselves to the truck and the demands of the business forever. This is a tragedy, because there are companies across America that are very successful and have many employees.

It doesn’t have to be this way!

Don’t get me wrong – there is nothing wrong with being on the truck… IF… that’s what you want to do. If you do have employees, you struggle to get them to do what you want when you want it. 

Is it Possible to Have Employees that are Positive, Productive, Loyal,

and Even LOVING?

Yes it is. I am living proof and many of my members have had great success too.  I have 30+ of the most loyal, positive employees in the industry. The secret is that they didn’t come in the door that way. Sure, they had the raw talent. But the secret is that we have a management system that keeps them focused. A culture that fosters a professional attitude.

I started my business almost 25 years ago and my first employee was with me over 19 years. My second employee is still with me to this day. Several have been with me more than 10 years. Some of my employees have been my best friends.

The Key to Successfully Managing Employees…

The first key to success in being a manager is: Don’t be a manager! Instead, be a leader. There is a big difference. A manager keeps things in order and accounts for the resources of the organization. A leader develops people.

Dwight Eisenhower said that leadership is “The art of getting someone else to do something you want done because he wants to do it!” I love it!

“The two key points to this quote by Eisenhower are…

• What you want– clearly defining to your staff what it is you want and giving them the tools to do it.

• What he wants – instilling in your staff the vision and rewards – in other words, what’s in it for them?

If either of these two points are not addressed, then you, your company and the employee will fall short of the target!”

“So… let’s look at how to accomplish both of these important issues…”

 “Here are some disturbing facts…

• The average employee has no idea what is expected of him
• The average employee is not given the tools to do the job requested of him
• The average employee gets a formal review only every 12-18 months, and he usually has to ask for it
• The average employee does not have well-defined goals
• The average employee is measured on  negative observations as opposed to positive outcomes

…and, we wonder why they can’t seem to get it right! 

Could it be that it’s not all the employee’s fault?

Is it possible that the problem is not only with the employee, but that your lack of leadership skills are part of the problem? Sure, there are employees that don’t want to play ball, but the reason they are still there is because you have allowed them to operate that way. I know that you have to get your trucks out. But, the longer you wait to face the music, the longer you will be held hostage by your employees.

The fact is that most of us were not trained to be leaders or managers. We needed employees, so we hired people. We assume that others will have the same outlook we have. They won’t. Most of your employees won’t care about the business, your customers and your equipment like you do. So, you are going to have to put a system in place that both encourages them to do so, and keeps them accountable to do so.

“What Are You Looking for in An Employee?

• Reliable? To be at work on time? To have consistent performance?
• Loyal?  They won’t leave for a 50 cent an hour raise? A positive attitude towards the company and  represents it well?
• Hard/Smart working?  Someone who looks for ways to improve the way things are done?
• Self-motivated?  Someone who looks for things to do and doesn’t need babysitting?
• Honest? You can trust what they say and what they do?
• “Team player”?  Someone who doesn’t work independently from the rest of the staff?
• Enthusiastic? Someone who is a pleasure to around? Someone who spreads the company vision?

Wow, you don’t want much do you? Can you really find people like that? Before answering that question, let’s look at what they are looking for…

“What Are Your Employees Looking For?”

• To be treated fairly  – More than anything else, they want to know that you are reasonable.
• To be treated consistently  – If 5 minutes late is acceptable today, then it should be tomorrow! (in their mind).
• To be communicated with frequently  – Constant, short and specific communication will prevent most problems in your business.
• To know what’s in it for them  – It’s called “WIFFM” (What’s In It For Me?” Everyone wants to know what their return on investment will be.
• To know when they do it right  – They need to hear this frequently and specifically. Praise the behavior you want repeated!
• To know when they do it wrong  – YES, they really want to know this – and when it happens.  Don’t do the classic “build up” of small things over a long period and then “blow”!
• To feel important  – And they are – they should be treated in a manner that shows this!
• Time outside of work  – All work and no play makes Johnny a dull boy! Be interested in outside activities and family – promote it!
• Opportunity for growth  – Nobody likes a dead end!
• To be able to support themselves/family  – Pay reasonable wages and reward performance.

“How Do You Satisfy Both or Your Needs?

A proven management system. A system that uses proven leadership principles so that the people you hire are the right people to start with. Then, they have the right environment in which to thrive.

The 2 Biggest Management Mistakes

These two mistakes are made all the time by business owners around the country. Business owners are pulling their hair out because they don’t understand why they can’t motivate their employees. And it’s because they are committing one of the two “biggie” mistakes…

This concept comes from a book called Game of Work by Chuck Coonradt…

Big Mistake #1: Observational Management. “John, the sales manager, comes back from a tough sales appointment to find two of his sales representatives sitting on the table in the salesroom laughing and having a generally jolly time. What John doesn’t know is that one of them has just lined up appointments with the executive officers of two companies John has been chasing for four years.

John doesn’t know any of this and having just been blown out on a sales presentation himself, he’s not in a very good mood. As he walks by the saleroom he leans in and says “Listen, if you two would get to work we wouldn’t be in this sales slump.” Situations like that occur in companies all the time.”

Big Mistake #2: Judgmental Management. “John walks by the salesroom a second time and the two salespeople are still sitting on the table gabbing. John is likely to make a judgment: “Kids today don’t work as hard as I did when I broke into the business.”

Have You Made these Mistakes?

Have you ever gotten a call from an irate customer and assumed that the technician did something wrong? You only found out that he did everything correct after you chewed him out. That’s called Observational Management. Have you ever said this about one of your employees… “He’s always late!” or, “He never…”. This is Judgmental Management.

Instead, Manage by “Measurement”

Coonradt goes on to say that the proper way to manage is by “measurement”. In other words, you manage based on performance, not feelings. This system will help you accomplish that in your business.

Get my Leadership Package and Become a Better Manager and Leader Today by Learning the “Tried-And-True” Leadership Skills…

This package includes…

How to Find the Best Employees

In this program, you will learn step by step instructions on how to find the right people. I will tell you right up front that this is what most people struggle with. They can’t seem to find employees. In this system, I give you no less than 21 ways to find employees, and I give you ONE powerful strategy, that if you implement into your lifestyle properly, you will have people begging to come to work at your company. This one strategy – this one little secret has put me in that position. We almost always have a waiting list of people that want to work for us. We turn most of them down because our standards are VERY high

This little secret will help you in all areas of your business life. Tragically, most people never learn this secret. When you learn it and apply it, it will change your life forever.

How to Interview Properly Interview a Potential Hire  

Do you know what the best interview questions are? Do you know what’s illegal to ask an applicant? You might be surprised. This system has complete interview scripts so that you can interview like a seasoned Human Resources professional!

What’s the Best Way to Pay People?

In this program we discuss the different options that are available to you.

How to Keep Your Employees Motivated

Keep your employees motivated and inspired with the proven leadership strategies in this system. These are proven strategies that will absolutely change your business forever! Imagine having employees that do what you want when you want it done, because they care! Wow! I see it every day in my business. But it’s NOT because I am the best manager. It’s because I have a solid management system. We operate on proven leadership principles whether we feel like it or not. We have a mission. We have a vision. Our employees have goals. They know exactly what to do to be successful at our company.

What to Do When Your Employees Miss the Mark…

There is no question whether things will go wrong. They will. The question is… will you blow your top and destroy the positive traction you have gotten with this proven system? Will you handle yourself correctly? How do you know when you are being too hard or too easy. The beauty about this program, is you will have a system where the expectations of your employees has been communicated verbally and in writing. When your employee misses the mark, you will have a system that you can gently and professionally take the employee behind closed doors for a “coaching session”. This system will show you how to process them through the situation where you get what you want without resorting to some of the negative tactics you are currently using that aren’t working.

“Disciplinary” Paperwork for the “Employee File”

One of the coolest parts of this whole program is the disciplinary system. It starts out with building a positive reinforcement of good behavior. When the employee misses the mark, it goes into “coaching” mode. If the situation is not resolved, it finally comes down to the Final Warning with termination looming. This system has all of the forms that are filled out by you and signed by the employee. This paperwork goes into their file. Your employee should never be surprised when they get fired.

How to Do an Employee Evaluation

One of the practices of great managers is to hold “formal evaluations” on a regular basis. A formal evaluation lets the employee know how he or she is doing. It shows them what they are doing well and where they need improvement. Not communicating with your employee on a regular basis AND doing it in the right way, leaves them to wonder how they are doing. The scary part is that your employees have all kinds of imaginations! It’s amazing. They become convinced that you have it out for them (or whatever) and it couldn’t be the furthest thing from the truth.

How to Hold Productive Company Meetings

Another effective technique is to hold regular company meetings. We meet with our technicians EVERY morning. We read comment cards and praise them. We review the goals and progress. We talk about overall challenges that need to be addressed, we take questions and do a little training as well. We pass out the tickets and they go out to do their van prep. Then their off. This little meeting keeps them focused on the goals. Over the years, we have held weekly staff meetings when our company was in the development stage. This system will show you how to do powerful company meetings that can really get your people motivated.

Goal Setting System for Employees

Your employees need to have goals. Without clearly defined goals, you will never know where you are going and if and when you get there! It is not enough to say “keep the truck clean” or “make some sales”. You should have performance standards in your company. In this program, we show you how to do that and provide you with easy-to-use performance tracking forms.

Also, included with this package… Get these 6 programs from my live events on DVD and CD…

1. How to Get Your Employees to Do What You Want When You Want It! by Howard Partridge. In this live presentation, I share the proven leadership strategies to keep your employees positive and productive.

2. 6 Habits of Highly Successful Leaders by Howard Partridge

3. “The Game of Work” – Bestselling author Chuck Coonradt, got a standing ovation at my Spring Round Table. His book “The Game of Work” is possibly one of the best management books I have read. Learn his amazing concepts in this outstanding presentation.

4. You’re Fired! by Dave DeBlander. Dave spills his guts on how to get your employees to cooperate with YOUR vision. Dave has a great team. He built his company from one low priced, struggling truck to an 8 truck company. His team is very inspired!

5. The “No Arguments” Management System - How to Get Your TEAM in the GAME – Ellen Rohr. Ellen led a plumbing company from zero to over $40 million per year.  

6. “Sharpening Your Leadership Saw” by Spencer Rogers Discover how you rate on the “Super Human Leadership Chart”. Discover three vital elements of a leadership team, five primary functions of a team leader, and six results of an effective team leader.  

Get Better Results with Your Employees TODAY with these

INSTANT DOWNLOADS…

Each of these programs includes an MP3 that you can listen to over and over and a digital download of the documents you need to implement the program. These are all included in this package and you get immediate access! As soon as your order is placed online, you will get an automatic response with the link to these downloads.

Digital Download # 1: 22 Ways To Find New Employees

Digital Download # 2: The Interview Process

Digital Download # 3: The Orientation Process

Digital Download # 4: Proven Leadership Strategies

Digital Download # 5: DISC Profile – How to Understand Your Employees to Create a More Successful Working Relationship

Digital Download # 6: How to Provide the Most Outstanding Employment Experience EVER!(tm)

Digital Download # 7: How to Coach and Discipline an Employee for Maximum Production

Digital Download # 8: How to Release Someone and Protect the Relationship

Also included in this package are 10 Special Leadership Reports by Howard Partridge!

1. How to Delegate Effectively
2. How to Properly Coach an  Employee
3. Leadership Concepts that Create Positive, Productive Employees!
4. How to Do Company Meetings
5. Your Role as a Leader
6. Employee Leasing- Is it for you?
7. How to Fire an Employee Sample and Still Be Friends!
8. Why You Should Educate Your Staff
9. Proven Job Descriptions
10. Partnerships – Do They Work?

So, “How Much” Is this Package?

You get this entire package for only $497.00 or 3 E-Z Payments of $199.00 Getting your employees to be more productive can literally save you tens of thousands – maybe even hundreds of thousands per year. You cannot put a price on this type of program.

My 100% Personal, PHENOMENAL Guarantee…

If you are not completely thrilled with the investment of this package, simply return it to us and will give you a complete, 100% refund. No questions asked. It’s that simple. But I would be surprised if you did that. If you are like most people, you will be super impressed and ready to dig into the materials.

Just keeping one good employee will pay for this system. If you can just improve performance across the board a little bit, it will more than pay for itself. It’s worth the investment just to relieve you of the stress involved in using the wrong management methods and not having the tools you need. 

 Sincerely,

Howard Partridge

Howard Partridge

President

Phenomenal Products, Inc.

P.S.

Remember that with the Employee Management Package, you get the manual, special leadership reports, a data CD with all of the forms that you will need to use, and the CDs and DVDs featuring world-class leadership strategies. Don’t wait another day to implement a PHENOMENAL management system!